Frequently Asked Questions
Everything operators usually ask before starting a trial. Still stuck? Talk to us.
Most businesses are fully operational within 24 hours. Our guided setup wizard walks you through fleet configuration, pricing rules, and branding — no technical skills required.
Yes! We offer CSV/Excel import tools for vehicles, customers, and bookings. Our support team can also assist with data migration from other rental software.
Absolutely. Every plan comes with a 30-day free trial — no credit card required. You get full access to all features during the trial period.
Yes. Bookrenia supports unlimited locations, multi-currency billing, and localized tax settings, making it ideal for businesses operating across cities or countries.
Yes. Bookrenia includes a white-label customer portal where your clients can browse available vehicles, make reservations, and manage their bookings 24/7.
Starter plans include community support. Professional plans get priority email and chat support, while Enterprise customers receive a dedicated account manager and SLA guarantees.
Yes. Bookrenia supports the contract fields, 5% VAT invoicing with your TRN, Salik and traffic-fine recharges on the renter's invoice, and multi-currency billing (AED or any currency you add) that UAE rental operations need. See our Dubai RTA readiness checklist for the full breakdown.
Tax invoices carry your TRN with VAT applied and sequential numbering. You can localise tax settings per country, and export clean records for your accountant at filing time.
Yes. Role-based access control lets you decide exactly what owners, managers, counter staff and drivers can see and do, with custom roles and fine-grained permissions for each module.
Yes. Your data is encrypted in transit and at rest, hosted in the EU, and backed up nightly. You can export your full dataset at any time — it's your data.
Yes. The white-label customer booking portal carries your logo and colours on every plan, so renters book with you — not with a software brand.
Yes. Self-drive, chauffeur and transfer services all run in one system with a shared fleet calendar, so mixed operations don't need separate tools.
Ready to Modernize Your Rental Business?
Move off spreadsheets, paper agreements, and disconnected tools. Start your free trial today — no credit card required.